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Technical communication is a set of methods that practitioners use to research and document technical processes or products. Technical communicators may put the information they capture into paper documents, web pages, digitally stored text, audio, video, and other media. The Society for Technical Communication defines the field as any form of communication that focuses on technical or specialized topics, communicates specifically by using technology or provides instructions on how to do something. More succinctly, the Institute of Scientific and Technical Communicators defines technical communication as factual communication, usually about products and services. Whatever the definition of technical communication, the overarching goal of the practice is to create easily accessible information for a specific audience.
Software documentation is written text that accompanies computer software. It either explains how it operates or how to use it, and may mean different things to people in different roles.
In journalism, a human interest story is a feature story that discusses a person or people in an emotional way. It presents people and their problems, concerns, or achievements in a way that brings about interest, sympathy or motivation in the reader or viewer.
Human interest stories may be "the story behind the story" about an event, organization, or otherwise faceless historical happening, such as about the life of an individual soldier during wartime, an interview with a survivor of a natural disaster, a random act of kindness or profile of someone known for a career achievement.