How to get what you want from customer service
DENVER – A recorded phone call to a Comcast customer service representative ... confirmation number from when you called the cable company before on your order? Do you have your account number?" While you should know exactly what you want, Schmitz ...
6 Tricks for Faster Customer Service
Today’s calls to customer service remind me of the way I approached ... on their website or using their mobile app, enter your phone number, and FastCustomer will take care of the rest. Their service even lets you know what the current wait time is.
Building Customer Relations by Listening
Another very similar study showed that two out of three consumers said they'd stop buying from a company if they had just one bad customer service experience. Those are dramatic numbers ... over the telephone, online, and in person. Just by asking ...
How to Improve Your Company's Customer Service
In a tough economy, improving your customer service can be the key to survival ... And don't forget to list a telephone number. Sending customers down an endless rabbit hole of dropdown menus and FAQ listings should never take the place of a prominently ...
Be a Customer Service Ninja
To find the corporate phone number, a little basic sleuthing in Google is necessary, since the normal customer service number will likely either not know the phone number or not be willing to give it out. For publicly traded companies, just plug the ticker ...