Is it possible for you to give me the whole question because i do not have the book and and am unable to find an answer based on the information you provided. Thanks, AnswerParty!
Data collection usually takes place early on in an improvement project, and is often formalised through a data collection plan which often contains the following activity.
Prior to any data collection, pre-collection activity is one of the most crucial steps in the process. It is often discovered too late that the value of their interview information is discounted as a consequence of poor sampling of both questions and informants and poor elicitation techniques. After pre-collection activity is fully completed, data collection in the field, whether by interviewing or other methods, can be carried out in a structured, systematic and scientific way.
Yes and no
Human communication, or anthroposemiotics, is the field dedicated to understanding how people communicate:
Yes and no are two words for expressing the affirmative and the negative respectively in modern English.
English originally used a four-form system up to and including Early Middle English but Modern English has reduced this to a two-form system consisting of just 'yes' and 'no'. Some languages do not answer yes-no questions with single words meaning 'yes' or 'no'. Welsh and Finnish are among several languages that typically employ echo answers (repeating the verb with either an affirmative or negative form) rather than using words for 'yes' and 'no', though both languages do also have words broadly similar to 'yes' and 'no'. Other languages have systems named two-form, three-form, and four-form systems, depending on how many words for yes and no they employ. Some languages, such as Latin, have no yes-no word systems.
Hospitality is the relationship between the guest and the host, or the act or practice of being hospitable. This includes the reception and entertainment of guests, visitors, or strangers.
In journalism, a human interest story is a feature story that discusses a person or people in an emotional way. It presents people and their problems, concerns, or achievements in a way that brings about interest, sympathy or motivation in the reader or viewer.
Human interest stories may be "the story behind the story" about an event, organization, or otherwise faceless historical happening, such as about the life of an individual soldier during wartime, an interview with a survivor of a natural disaster, a random act of kindness or profile of someone known for a career achievement.