Verizon, Sprint tops in wireless customer service, survey says
Another mobile phone customer service study shows how ... 6,377 customers immediately after service calls they placed in April, May and June of this year: 66% of Verizon customers were "very satisfied" 64% of Sprint customers were "very satisfied ...
Hey Sprint, Where's Your Customer Service?
My wife has for years used Virgin Mobile USA as her mobile phone service provider ... But what does that e-mail say about Sprint’s customer service, and thus its future? The company is clearly relying on customer service representatives without a ...
JD Power: AT&T Still Stinks at Customer Service
He has certainly righted the customer service ship at Sprint. It was only a year ... I've been a mobile phone customer from the early 80's and I have NEVER been surveyed If your referring to JD Power, you have to be a Power Panel member to vote on the ...
Sprint Receives Customer Service Champion Award from J.D. Power
Sprint has just announced that they’ve been ... Hesse has stated from the beginning that his number one priority would be to turn that customer service ship around and put it back on its proper path, and with today’s award he can say that he ...
Sprint Drops You Because You Call Customer Service Too Much
I’ve always been polite to their employees (whether it be over the phone or in ... I and a number of others have recently received letters from Sprint that our service is being terminated because we call Sprint’s customer service too much.