Amazon's Customer Service Number
you can click on a "Contact Customer Service" button for "immediate assistance." This turns out to be another menu with more subheadings ("order and refund questions," "account assistance," "using features & services") that link to various FAQs (that's Web ...
The Best--And Worst--Customer Service
Why does customer service ... you “purchased from Apple Apple” or “ purchased elsewhere.” And all I can get on my phone are two back issues — from two weeks ago and from last August. The only other option is to BUY the last two issues. I give up ...
How To Get What You Want From Customer Service
My mother taught me a customer-service ... you should always keep going past all the robots, record everything in writing once you get to a human (time/date/employee name and number/duration of contact), and eventually get to the highest manager you can.
Customer Service Matters Much More Than You May Think
They may simply not come back and certainly won’t recommend you. One time sales rarely a rich man make. Every rework costs you money, unless the customer’s the type to only give you ... customer service and how poor service can cost me loads of ...
How ‘Gamification’ Can Make Your Customer Service Worse
“Each time one of us gets a kudos, we give ... You can, of course, incentivize things like how quickly they get a customer off the phone.” Couldn’t gamification be used to re-enforce positive intrinsic rewards by providing feedback that allows ...