They don't offer any sort of 1-800 line, just online support articles. Is there something we can try to help you fix?
Dow Jones Industrial Average
A product key, also known as a software key, is a specific software-based key for a computer program. It certifies that the copy of the program is original. Activation is sometimes done offline by entering the key, or with software like Windows 7, online activation is required to prevent multiple people using the same key. Not all software has a product key, as some publishers may choose to use a different method to protect their copyright, or in some cases, such as open source software, copyright protection is not used.
Computer games use product keys to verify that the game has not been illegally copied. Likewise, one is not allowed to play online with two identical product keys at the same time.
Features new to Windows XP
The Dow Jones Industrial Average / /, also called the Industrial Average, the Dow Jones, the Dow Jones Industrial, the Dow 30, or simply the Dow, is a stock market index, and one of several indices created by Wall Street Journal editor and Dow Jones & Company co-founder Charles Dow. The industrial average was first calculated on May 26, 1896. Currently owned by S&P Dow Jones Indices, which is majority owned by McGraw-Hill Financial, it is the most notable of the Dow Averages, of which the first (non-industrial) was first published on February 16, 1885. The averages are named after Dow and one of his business associates, statistician Edward Jones. It is an index that shows how 30 large publicly owned companies based in the United States have traded during a standard trading session in the stock market. It is the second oldest U.S. market index after the Dow Jones Transportation Average, which was also created by Dow.
The Industrial portion of the name is largely historical, as many of the modern 30 components have little or nothing to do with traditional heavy industry. The average is price-weighted, and to compensate for the effects of stock splits and other adjustments, it is currently a scaled average. The value of the Dow is not the actual average of the prices of its component stocks, but rather the sum of the component prices divided by a divisor, which changes whenever one of the component stocks has a stock split or stock dividend, so as to generate a consistent value for the index. Since the divisor is currently less than one, the value of the index is larger than the sum of the component prices.
Windows XP introduced many features not found in previous versions of Windows.
With the introduction of Windows XP, the C++ based software-only GDI+ subsystem was introduced to replace certain GDI functions. GDI+ adds anti-aliased 2D graphics, textures, floating point coordinates, gradient shading, more complex path management, bicubic filtering, intrinsic support for modern graphics-file formats like JPEG and PNG, and support for composition of affine transformations in the 2D view pipeline. GDI+ uses ARGB values to represent color. Use of these features is apparent in Windows XP's user interface (transparent desktop icon labels, drop shadows for icon labels on the desktop, shadows under menus, translucent blue selection rectangle in Windows Explorer, sliding task panes and taskbar buttons), and several of its applications such as Microsoft Paint, Windows Picture and Fax Viewer, Photo Printing Wizard, My Pictures Slideshow screensaver, and their presence in the basic graphics layer greatly simplifies implementations of vector-graphics systems such as Flash or SVG. The GDI+ dynamic library can be shipped with an application and used under older versions of Windows. The total number of GDI handles per session is also raised in Windows XP from 16384 to 65536 (configurable through the registry).
Microsoft Office 2013
Microsoft Office is an office suite of desktop applications, servers and services for the Microsoft Windows and OS X operating systems, introduced by Microsoft on August 1, 1989. Initially a marketing term for a bundled set of applications, the first version of Office contained Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. Over the years, Office applications have grown substantially closer with shared features such as a common spell checker, OLE data integration and Microsoft Visual Basic for Applications scripting language. Microsoft also positions Office as a development platform for line-of-business software under the Office Business Applications brand. Office is reported to now be used by over a billion people worldwide.
online support articles
In journalism, a human interest story is a feature story that discusses a person or people in an emotional way. It presents people and their problems, concerns, or achievements in a way that brings about interest, sympathy or motivation in the reader or viewer.
Human interest stories may be "the story behind the story" about an event, organization, or otherwise faceless historical happening, such as about the life of an individual soldier during wartime, an interview with a survivor of a natural disaster, a random act of kindness or profile of someone known for a career achievement.